Connected capability

Patient Collections

Manage outreach, plans, disputes and financial assistance with a patient-centered approach.

Connected to Celeris OSProvider · Organization · Location · Relationship · Workflow
CELERIS / CINEMATIC STATE 02Revenue NetworkRevenue Network · interactive operating model
Revenue NetworkPayments & Patient BalancesPatient CollectionsConnected outcome

Complete operating model

Patient Collections is more than a task.

A production-grade capability must coordinate information, people, rules, systems, evidence and downstream consequences.

01

Complete financial context

See the patient, provider, payer, encounter, contract and claim relationships behind every task.

Patient Collections
02

Rules before rework

Apply coverage, coding, payer, contract and filing logic at the earliest useful moment.

Patient Collections
03

Prioritized work

Route action by value, urgency, deadline, cause, skill and probability of resolution.

Patient Collections
04

Closed-loop resolution

Preserve every correction, response, follow-up and outcome in the same operational story.

Patient Collections
05

Learning revenue cycle

Feed exceptions and results back into prevention, forecasting and next-best action.

Patient Collections

End-to-end workflow

From initiation to measurable outcome.

01AccessInitiate patient collections
02VerifyPreserve context and advance work
03DocumentPreserve context and advance work
04CodePreserve context and advance work
05SubmitPreserve context and advance work
06AdjudicatePreserve context and advance work
07PayPreserve context and advance work
08ImproveFeed results into intelligence

Information model

Every decision needs context.

Patient Collections operates with the same master healthcare entities as the rest of Celeris. That means work never loses the organization, provider, location, payer, patient, team or relationship that gives it meaning.

Patient CollectionsProviderOrganizationLocationPayerRelationshipWorkflow

Connected before and after

No dead-end workflows.

Designed across healthcare

One capability, different operating realities.

01Independent practices

Celeris adapts patient collections to this organization’s scale, relationships and workflow requirements.

02Multi-specialty groups

Celeris adapts patient collections to this organization’s scale, relationships and workflow requirements.

03Facilities

Celeris adapts patient collections to this organization’s scale, relationships and workflow requirements.

04RCM organizations

Celeris adapts patient collections to this organization’s scale, relationships and workflow requirements.

05Enterprise care networks

Celeris adapts patient collections to this organization’s scale, relationships and workflow requirements.

Patient Collections

Design this capability around the whole operation.